Retently + Hipcall Integration

Retently

Retently is a tool for measuring and improving customer satisfaction and loyalty through Net Promoter Score surveys and feedback collection.

When this happens (Triggers)

Do this (Actions)

Create task
Creates a new task.
Update task
Updates an existing task.
Create contact
Creates a new contact.
Update contact
Updates an existing contact.
Create company
Creates a new company.
Update company
Updates an existing company.
Create deal
Creates a new deal.
Update deal
Updates an existing deal.
Call init
When a call start.
Call hangup
When the call hangup.
Create callback
When the caller create a new callback request.
Retently
Create or Update Customer
Creates a new customer or updates an existing customer.
Retently
Unsubscribe Customers
Unsubscribes an existing customers.
Retently
Delete Customers
Deletes existing customers.
Retently
Get Customer by Email
Retrieves an existing customer by email.
Retently
Tag a Survey Response
Tags the survey response.