Help Scout + Hipcall Integration
Help Scout is a small business help desk.By this, you can deliver great email support and get set up in minutes, without any of the typical help desk complexities.
When this happens (Triggers)
Do this (Actions)
Create task
Creates a new task.
Creates a new task.
Update task
Updates an existing task.
Updates an existing task.
Create contact
Creates a new contact.
Creates a new contact.
Update contact
Updates an existing contact.
Updates an existing contact.
Create company
Creates a new company.
Creates a new company.
Update company
Updates an existing company.
Updates an existing company.
Create deal
Creates a new deal.
Creates a new deal.
Update deal
Updates an existing deal.
Updates an existing deal.
Call init
When a call start.
When a call start.
Call hangup
When the call hangup.
When the call hangup.
Create callback
When the caller create a new callback request.
When the caller create a new callback request.
New Conversation
Triggers when a new conversation is created.
Triggers when a new conversation is created.
New Customer
Triggers when a new customer is created.
Triggers when a new customer is created.
Tag Updated
Triggers when a tag is updated.
Triggers when a tag is updated.
Conversation Assigned
Triggers when a conversation is assigned to an agent.
Triggers when a conversation is assigned to an agent.
Create Customer
Create a new customer.
Create a new customer.
Create Conversation (With Existing Customer)
Create a conversation with an existing customer.
Create a conversation with an existing customer.
Create Conversation (With New Customer)
Create a conversation with a new customer.
Create a conversation with a new customer.
Add Note
Adds a note to an existing conversation.
Adds a note to an existing conversation.
Send Reply
Replies to a conversation.
Replies to a conversation.
Find Customer
Find customer by email.
Find customer by email.
Find User
Find user.
Find user.
User Custom Report
Get the user's custom report over a given date range.
Get the user's custom report over a given date range.
Create task (Coming soon)
Creates a new task.
Creates a new task.
Create contact (Coming soon)
Creates a new contact.
Creates a new contact.
Create company (Coming soon)
Creates a new company.
Creates a new company.
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