Help Scout + Integración Hipcall
Help Scout es una pequeña mesa de ayuda para empresas. Con esto, puede proporcionar un excelente soporte por correo electrónico y configurarse en minutos, sin ninguna de las complejidades típicas de la mesa de ayuda.
Cuando esto sucede (Triggers)
Hacer esto (Acciones)
Create task
Creates a new task.
Creates a new task.
Update task
Updates an existing task.
Updates an existing task.
Create contact
Creates a new contact.
Creates a new contact.
Update contact
Updates an existing contact.
Updates an existing contact.
Create company
Creates a new company.
Creates a new company.
Update company
Updates an existing company.
Updates an existing company.
Create deal
Creates a new deal.
Creates a new deal.
Update deal
Updates an existing deal.
Updates an existing deal.
Call init
When a call start.
When a call start.
Call hangup
When the call hangup.
When the call hangup.
Create callback
When the caller create a new callback request.
When the caller create a new callback request.
New Conversation
Triggers when a new conversation is created.
Triggers when a new conversation is created.
New Customer
Triggers when a new customer is created.
Triggers when a new customer is created.
Tag Updated
Triggers when a tag is updated.
Triggers when a tag is updated.
Conversation Assigned
Triggers when a conversation is assigned to an agent.
Triggers when a conversation is assigned to an agent.
Create Customer
Create a new customer.
Create a new customer.
Create Conversation (With Existing Customer)
Create a conversation with an existing customer.
Create a conversation with an existing customer.
Create Conversation (With New Customer)
Create a conversation with a new customer.
Create a conversation with a new customer.
Add Note
Adds a note to an existing conversation.
Adds a note to an existing conversation.
Send Reply
Replies to a conversation.
Replies to a conversation.
Find Customer
Find customer by email.
Find customer by email.
Find User
Find user.
Find user.
User Custom Report
Get the user's custom report over a given date range.
Get the user's custom report over a given date range.
Create task (Coming soon)
Creates a new task.
Creates a new task.
Create contact (Coming soon)
Creates a new contact.
Creates a new contact.
Create company (Coming soon)
Creates a new company.
Creates a new company.
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