Intégration Zoho Desk + Hipcall
Zoho Desk est un logiciel de service client qui vous aide à gérer les tickets clients, à répondre, etc.
Lorsque cela se produit (déclencheurs)
Effectuer ceci (Actions)
Create task
Creates a new task.
Creates a new task.
Update task
Updates an existing task.
Updates an existing task.
Create contact
Creates a new contact.
Creates a new contact.
Update contact
Updates an existing contact.
Updates an existing contact.
Create company
Creates a new company.
Creates a new company.
Update company
Updates an existing company.
Updates an existing company.
Create deal
Creates a new deal.
Creates a new deal.
Update deal
Updates an existing deal.
Updates an existing deal.
Call init
When a call start.
When a call start.
Call hangup
When the call hangup.
When the call hangup.
Create callback
When the caller create a new callback request.
When the caller create a new callback request.
Configure Webhook
Triggers when ( new account creates, account updates, new contact creates, contact updates, new ticket creates, ticket updates, new ticket thread creates, and new ticket comment creates. )
Triggers when ( new account creates, account updates, new contact creates, contact updates, new ticket creates, ticket updates, new ticket thread creates, and new ticket comment creates. )
New Ticket
Create a new ticket.
Create a new ticket.
Update Ticket
Update an existing ticket.
Update an existing ticket.
Get a Ticket
Get a specific ticket.
Get a specific ticket.
Send E-Mail Reply in Ticket
Send an email reply to the customer ticket.
Send an email reply to the customer ticket.
Add Comment
Add a comment to the ticket.
Add a comment to the ticket.
Create Contact
Create a new contact.
Create a new contact.
Create Account
Create a new account.
Create a new account.
Search Ticket
Find a ticket by ticket number.
Find a ticket by ticket number.
Find Contact
Find a contact by email.
Find a contact by email.
Create task (Coming soon)
Creates a new task.
Creates a new task.
Create contact (Coming soon)
Creates a new contact.
Creates a new contact.
Create company (Coming soon)
Creates a new company.
Creates a new company.
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