Intégration LiveAgent + Hipcall

LiveAgent

LiveAgent est le seul service client qui aide les entreprises à offrir un excellent service client.

Lorsque cela se produit (déclencheurs)

Effectuer ceci (Actions)

Create task
Creates a new task.
Update task
Updates an existing task.
Create contact
Creates a new contact.
Update contact
Updates an existing contact.
Create company
Creates a new company.
Update company
Updates an existing company.
Create deal
Creates a new deal.
Update deal
Updates an existing deal.
Call init
When a call start.
Call hangup
When the call hangup.
Create callback
When the caller create a new callback request.
LiveAgent
New Rule
Triggers when a new rule is created on ( ticket created, ticket created from email ) & several others
LiveAgent
Add New Customer
Adds a new customer.
LiveAgent
Add Customer to Group
Adds customer to group.
LiveAgent
Remove Customer from Group
Removes a customer from a group.
LiveAgent
Create Conversation
Creates a conversation.
Create task (Coming soon)
Creates a new task.
Create contact (Coming soon)
Creates a new contact.
Create company (Coming soon)
Creates a new company.