Integrazione Helpwise + Hipcall
Helpwise è un software di collaborazione e-mail e di casella di posta condivisa facile da usare per le squadre per gestire gli account e-mail di gruppo.
Quando ciò accade (trigger)
Esegui questa operazione (Azioni)
Create task
Creates a new task.
Creates a new task.
Update task
Updates an existing task.
Updates an existing task.
Create contact
Creates a new contact.
Creates a new contact.
Update contact
Updates an existing contact.
Updates an existing contact.
Create company
Creates a new company.
Creates a new company.
Update company
Updates an existing company.
Updates an existing company.
Create deal
Creates a new deal.
Creates a new deal.
Update deal
Updates an existing deal.
Updates an existing deal.
Call init
When a call start.
When a call start.
Call hangup
When the call hangup.
When the call hangup.
Create callback
When the caller create a new callback request.
When the caller create a new callback request.
Conversation Created
Triggers when a conversation is created
Triggers when a conversation is created
Conversation Assigned
Triggers when a conversation is assigned
Triggers when a conversation is assigned
Conversation Closed
Triggers when a conversation is closed
Triggers when a conversation is closed
Conversation Deleted
Triggers when a conversation is deleted
Triggers when a conversation is deleted
Conversation Reopened
Triggers when a conversation reopened
Triggers when a conversation reopened
Added Note in Conversation
Triggers when a new note is added in a conversation
Triggers when a new note is added in a conversation
Applied Tag in Conversation
Triggers when a tag is applied in a conversation
Triggers when a tag is applied in a conversation
Reply from Customer
Triggers when a reply from a customers occurs
Triggers when a reply from a customers occurs
Reply from Agent
Triggers when a reply from a agent occurs
Triggers when a reply from a agent occurs
Send SMS
Sends an SMS.
Sends an SMS.
Create Mailbox
Creates a mailbox.
Creates a mailbox.
Send Email
Sends an email.
Sends an email.
Create Contact
Creates a contact.
Creates a contact.
Get Emails of Thread
Retrieves all the email of the thread.
Retrieves all the email of the thread.
Create task (Coming soon)
Creates a new task.
Creates a new task.
Create contact (Coming soon)
Creates a new contact.
Creates a new contact.
Create company (Coming soon)
Creates a new company.
Creates a new company.
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