Chatra + Hipcall-integratie
Chatra is een multichannel-ondersteuningsplatform dat is gebouwd voor bedrijven, groot en klein. Help je klanten beter met Chatra!
Wanneer dit gebeurt (Triggers)
Doe dit (Acties)
Create task
Creates a new task.
Creates a new task.
Update task
Updates an existing task.
Updates an existing task.
Create contact
Creates a new contact.
Creates a new contact.
Update contact
Updates an existing contact.
Updates an existing contact.
Create company
Creates a new company.
Creates a new company.
Update company
Updates an existing company.
Updates an existing company.
Create deal
Creates a new deal.
Creates a new deal.
Update deal
Updates an existing deal.
Updates an existing deal.
Call init
When a call start.
When a call start.
Call hangup
When the call hangup.
When the call hangup.
Create callback
When the caller create a new callback request.
When the caller create a new callback request.
New Conversation (Chat Started)
Event is triggered when a chat is started by a visitor or an agent
Event is triggered when a chat is started by a visitor or an agent
New Finished Conversation (Chat Transcript)
Event is triggered when a chat is finished. Chat is considered finished after the visitor goes offline (leaves your website) or all the agents who participated in the conversation leave the chat.
Event is triggered when a chat is finished. Chat is considered finished after the visitor goes offline (leaves your website) or all the agents who participated in the conversation leave the chat.
Send a Message as an Agent
Sends a Message as an Agent
Sends a Message as an Agent
Get an Existing Message
Fetches an Existing Message
Fetches an Existing Message
Receive Visitor’s Information
Fetches Visitor’s Information
Fetches Visitor’s Information
Edit Basic Visitor’s Information
Updates the Basic Visitor’s Information
Updates the Basic Visitor’s Information
Create task (Coming soon)
Creates a new task.
Creates a new task.
Create contact (Coming soon)
Creates a new contact.
Creates a new contact.
Create company (Coming soon)
Creates a new company.
Creates a new company.
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