Problem
Customers Reaching Through Multiple Channels
Customers now contact companies not just by phone but through email, live chat, and WhatsApp.
Run a call centre your customers actually want to call.
Hipcall helps sales and support teams communicate better — with one unified platform.
No juggling tools, no lost conversations. Just one place for every customer interaction.
Cloud VoIP with IVR menus, intelligent call routing, call recording, voicemail, and local numbers in 50+ countries. Professional calling from anywhere.
Call queues, real-time agent monitoring, wallboards, and performance analytics to run your support operation.
Two-way business texting with templates and workflow automation.
Manage WhatsApp conversations alongside calls and tickets.
Website chat widget with automatic agent routing and canned responses.
Pipeline tracking, deal management, and automated follow-ups - connected to every conversation your sales team has.
Ticketing, knowledge base, and SLA management. Every conversation becomes a trackable, resolvable ticket.
Join 3,000+ businesses that rely on Hipcall every day
Tailored communication solutions across 26 sectors
Connect Hipcall with your favourite tools
Six ways to extend and integrate Hipcall into your systems
Manage extensions, initiate calls, retrieve call records via a RESTful HTTP API with OAuth 2.0 and API key authentication.
Receive real-time HTTP notifications for 13+ event types — incoming calls, hangups, voicemails, and more.
Route incoming calls dynamically using your own business logic via JSON response.
Trigger outbound calls programmatically — great for click-to-call integrations.
Provision users, update call flows, and control settings from external systems.
Display real-time caller context — name, company, account balance — from your CRM or ERP.
Problem
Customers now contact companies not just by phone but through email, live chat, and WhatsApp.
Can you record communications your customers have with your staff across different channels?
How many channels are you currently using to provide corporate customer support?
When a customer messages you on WhatsApp and then calls, can the agent instantly see that conversation history?
Can you track unanswered conversations on live chat or WhatsApp?
Our Competitive Edge
Cross-channel conversation history
Unanswered conversation tracking
Standard Features
Call Center (inbound & outbound)
WhatsApp Business
Live Chat (website widget)
Email (shared inbox)
Coming Soon
AI-powered channel routing
Do you have any questions?
Get in touch with our team