Hipcall

Call Center Software

Run a call centre your customers actually want to call.

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Who We Are

Hipcall helps sales and support teams communicate better — with one unified platform.

3,000+
Companies Worldwide
25+
Countries Supported
99.9%
Uptime Guarantee
7
Products, One Platform
6
Developer Tools
26
Sectors Served
13+
Years Experience
15+
Integrations
2 Offices
London, UK & Denizli, Türkiye

Our Products

No juggling tools, no lost conversations. Just one place for every customer interaction.

Business Phone System

Cloud VoIP with IVR menus, intelligent call routing, call recording, voicemail, and local numbers in 50+ countries. Professional calling from anywhere.

Call Center Software

Call queues, real-time agent monitoring, wallboards, and performance analytics to run your support operation.

Business SMS

Two-way business texting with templates and workflow automation.

WhatsApp Business

Manage WhatsApp conversations alongside calls and tickets.

Live Chat Software

Website chat widget with automatic agent routing and canned responses.

Sales Management

Pipeline tracking, deal management, and automated follow-ups - connected to every conversation your sales team has.

Customer Service

Ticketing, knowledge base, and SLA management. Every conversation becomes a trackable, resolvable ticket.

Trusted by Great Companies

Join 3,000+ businesses that rely on Hipcall every day

ininal
Apsiyon
Bakiyem
Eyobus
ETA Koleji
Otobende
Dericlub
Kappa
Fintables
Paratim
Girne Koleji
Re-os
Hotel Linkage
Nereden Nereye
Öz Elbistan Seyahat
Jobs Admire
See All Clients →

Industries We Serve

Tailored communication solutions across 26 sectors

Accounting Association Automotive Chemical & Pharma Consulting E-commerce Education Energy Engineering Finance Food Healthcare Insurance Legal Logistics Manufacturing Media Outsourcing Public Real Estate Retail Service Technology Textile Tourism Transportation
See All Sectors →

Integrations

Connect Hipcall with your favourite tools

Bitrix24 Bitrix24 Vapi Vapi Callby Callby Narbulut Narbulut İleti Merkezi İleti Merkezi Retell AI Retell AI RecepAI RecepAI ElevenLabs ElevenLabs Odoo Odoo Slack Slack Telegram Telegram Google Chat Google Chat WhatsApp WhatsApp Tekno İcra Tekno İcra
See All Integrations →

Developer Tools

Six ways to extend and integrate Hipcall into your systems

REST API

Manage extensions, initiate calls, retrieve call records via a RESTful HTTP API with OAuth 2.0 and API key authentication.

Webhooks

Receive real-time HTTP notifications for 13+ event types — incoming calls, hangups, voicemails, and more.

Web Service-Based Smart IVRs

Route incoming calls dynamically using your own business logic via JSON response.

Quick Call

Trigger outbound calls programmatically — great for click-to-call integrations.

External Management

Provision users, update call flows, and control settings from external systems.

Insight Card

Display real-time caller context — name, company, account balance — from your CRM or ERP.

See Developer Docs →

Problems We Solve

Problem

Customers Reaching Through Multiple Channels

Customers now contact companies not just by phone but through email, live chat, and WhatsApp.

Customer support team managing multiple communication channels

Ask Yourself

Can you record communications your customers have with your staff across different channels?

How many channels are you currently using to provide corporate customer support?

When a customer messages you on WhatsApp and then calls, can the agent instantly see that conversation history?

Can you track unanswered conversations on live chat or WhatsApp?

How We Solve It

Our Competitive Edge

Cross-channel conversation history

Unanswered conversation tracking

Standard Features

Call Center (inbound & outbound)

WhatsApp Business

Live Chat (website widget)

Email (shared inbox)

Coming Soon

AI-powered channel routing

Questions & Answers

Do you have any questions?

Contact Us