Hipcall

Business Phone System

Your phone system should work as hard as you do.

Cloud VoIP • IVR • Smart Routing • Call Recording • International Numbers • Voicemail

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ESC Slide overview

Who We Are

Hipcall helps sales and support teams communicate better — with one unified platform.

3,000+
Companies Worldwide
25+
Countries Supported
99.9%
Uptime Guarantee
7
Products, One Platform
6
Developer Tools
26
Sectors Served
13+
Years Experience
15+
Integrations
2 Offices
London, UK & Denizli, Türkiye

Our Products

No juggling tools, no lost conversations. Just one place for every customer interaction.

Business Phone System

Cloud VoIP with IVR menus, intelligent call routing, call recording, voicemail, and local numbers in 50+ countries. Professional calling from anywhere.

Call Center Software

Call queues, real-time agent monitoring, wallboards, and performance analytics to run your support operation.

Business SMS

Two-way business texting with templates and workflow automation.

WhatsApp Business

Manage WhatsApp conversations alongside calls and tickets.

Live Chat Software

Website chat widget with automatic agent routing and canned responses.

Sales Management

Pipeline tracking, deal management, and automated follow-ups - connected to every conversation your sales team has.

Customer Service

Ticketing, knowledge base, and SLA management. Every conversation becomes a trackable, resolvable ticket.

Trusted by Great Companies

Join 3,000+ businesses that rely on Hipcall every day

ininal
Apsiyon
Bakiyem
Eyobus
ETA Koleji
Otobende
Dericlub
Kappa
Fintables
Paratim
Girne Koleji
Re-os
Hotel Linkage
Nereden Nereye
Öz Elbistan Seyahat
Jobs Admire
See All Clients →

Industries We Serve

Tailored communication solutions across 26 sectors

Accounting Association Automotive Chemical & Pharma Consulting E-commerce Education Energy Engineering Finance Food Healthcare Insurance Legal Logistics Manufacturing Media Outsourcing Public Real Estate Retail Service Technology Textile Tourism Transportation
See All Sectors →

Integrations

Connect Hipcall with your favourite tools

Bitrix24 Bitrix24 Vapi Vapi Callby Callby Narbulut Narbulut İleti Merkezi İleti Merkezi Retell AI Retell AI RecepAI RecepAI ElevenLabs ElevenLabs Odoo Odoo Slack Slack Telegram Telegram Google Chat Google Chat WhatsApp WhatsApp Tekno İcra Tekno İcra
See All Integrations →

Developer Tools

Six ways to extend and integrate Hipcall into your systems

REST API

Manage extensions, initiate calls, retrieve call records via a RESTful HTTP API with OAuth 2.0 and API key authentication.

Webhooks

Receive real-time HTTP notifications for 13+ event types — incoming calls, hangups, voicemails, and more.

Web Service-Based Smart IVRs

Route incoming calls dynamically using your own business logic via JSON response.

Quick Call

Trigger outbound calls programmatically — great for click-to-call integrations.

External Management

Provision users, update call flows, and control settings from external systems.

Insight Card

Display real-time caller context — name, company, account balance — from your CRM or ERP.

See Developer Docs →

Problems We Solve

Problem

Your Business Data Lives on Personal Phones

Contacts, call history, deals — stored on notebooks and WhatsApp chats you don't own.

A person holding a smartphone with a green call button, representing mobile communication and home office technology.

Ask Yourself

Can you name every customer your team spoke with last week?

If your best employee quit today, what would you lose?

Is your customer data backed up — or is it sitting in someone's pocket?

How many customers haven't you spoken to in the last year?

How We Solve It

Our Competitive Edge

Centralized Directory (Contacts & Companies)

Mobile App (iOS & Android)

Webchat & WhatsApp channels included

Agent handover / Agent transfer

Standard Features

Smart BCC

Call Recording

Problem

You're Losing Customers You Don't Even Know About

Every unanswered call is a customer choosing your competitor.

Red vintage phone handsets suspended from above, creating a bold visual symbol of communication.

Ask Yourself

Do you know exactly how many calls your team missed yesterday?

When a call goes unanswered, does anyone follow up — or does it just disappear?

Do you know why calls are being missed — out of hours, abandoned, no agents available?

When a call is missed, does your team get notified instantly — or do they find out too late?

How We Solve It

Our Competitive Edge

Automated missed call tracking

Call flow

Missed call reason

Standard Features

Call filtering

Missed call notification

Call Widget

Voicemail

Callback request

Coming Soon

Automatic missed call follow-up

Problem

Your Customers Can't Reach the Right Person

Long waits and wrong transfers don't just frustrate customers — they send them to your competitors.

A frustrated man shouting into a telephone at his desk, symbolizing stress in office communication.

Ask Yourself

How long does a customer wait on average before reaching the right person?

How many customers hang up before anyone picks up?

When a customer calls back, do they have to explain their situation all over again to a different person?

Is there a customer who always asks for the same agent — but sometimes ends up with someone who knows nothing about them?

How We Solve It

Our Competitive Edge

Transfer to agent

Transfer to last speaker

Standard Features

Queue timeout

Coming Soon

Automatically prioritizing customers in the queue based on specific criteria

Problem

Your Business Stops When People Leave the Office

If your phone system only works at a desk, it's not a phone system — it's a leash.

A young businessman in a suit talks on his smartphone while holding a coffee cup near a modern office building.

Ask Yourself

When an employee works from home, can they still make and receive calls on their company number?

Can your receptionist transfer a call to someone working in the field?

If someone is traveling, do customers still reach them on the company line?

Do your remote employees call customers from their personal numbers?

How We Solve It

Our Competitive Edge

Mobile App (iOS & Android)

Web phone

Employee internet quality monitoring

Standard Features

Cloud-based infrastructure

Supports IP phones such as Yealink, Cisco, Grandstream, etc.

Problem

Growing Teams End Up Juggling Too Many Tools

CRM, help desk, live chat, call centre, SMS... each one is a separate tool, a separate login, a separate silo.

CRM
Help Desk
Call Center
Live Chat
WhatsApp
SMS
Sales
Knowledgebase
Intranet
+ more tools...

Ask Yourself

How many different tools does your team open to handle a single customer conversation?

Do you need livechat, customer service, sales management software in the future?

When a new agent joins, how many different systems do they need to learn?

How much time does your team spend copying information between tools every week?

How We Solve It

Stop using 7 separate tools. Hipcall brings everything into one place — one login, one interface, one source of truth.

Feature
Other Tools
Hipcall ✓
CRM
$29/mo
Included
Help Desk
$29/mo
Included
Sales Funnel
$29/mo
Included
Call Center
$29/mo
Included
Live Chat
$29/mo
Included
WhatsApp Integration
$29/mo
Included
SMS Marketing
$29/mo
Included
Monthly total
$203/mo per agent
$49/mo per agent

Questions & Answers

Do you have any questions?

Contact Us