Problem
Your Business Data Lives on Personal Phones
Contacts, call history, deals — stored on notebooks and WhatsApp chats you don't own.
Your phone system should work as hard as you do.
Cloud VoIP • IVR • Smart Routing • Call Recording • International Numbers • Voicemail
Hipcall helps sales and support teams communicate better — with one unified platform.
No juggling tools, no lost conversations. Just one place for every customer interaction.
Cloud VoIP with IVR menus, intelligent call routing, call recording, voicemail, and local numbers in 50+ countries. Professional calling from anywhere.
Call queues, real-time agent monitoring, wallboards, and performance analytics to run your support operation.
Two-way business texting with templates and workflow automation.
Manage WhatsApp conversations alongside calls and tickets.
Website chat widget with automatic agent routing and canned responses.
Pipeline tracking, deal management, and automated follow-ups - connected to every conversation your sales team has.
Ticketing, knowledge base, and SLA management. Every conversation becomes a trackable, resolvable ticket.
Join 3,000+ businesses that rely on Hipcall every day
Tailored communication solutions across 26 sectors
Connect Hipcall with your favourite tools
Six ways to extend and integrate Hipcall into your systems
Manage extensions, initiate calls, retrieve call records via a RESTful HTTP API with OAuth 2.0 and API key authentication.
Receive real-time HTTP notifications for 13+ event types — incoming calls, hangups, voicemails, and more.
Route incoming calls dynamically using your own business logic via JSON response.
Trigger outbound calls programmatically — great for click-to-call integrations.
Provision users, update call flows, and control settings from external systems.
Display real-time caller context — name, company, account balance — from your CRM or ERP.
Problem
Contacts, call history, deals — stored on notebooks and WhatsApp chats you don't own.
Can you name every customer your team spoke with last week?
If your best employee quit today, what would you lose?
Is your customer data backed up — or is it sitting in someone's pocket?
How many customers haven't you spoken to in the last year?
Our Competitive Edge
Centralized Directory (Contacts & Companies)
Mobile App (iOS & Android)
Webchat & WhatsApp channels included
Agent handover / Agent transfer
Standard Features
Smart BCC
Call Recording
Problem
Every unanswered call is a customer choosing your competitor.
Do you know exactly how many calls your team missed yesterday?
When a call goes unanswered, does anyone follow up — or does it just disappear?
Do you know why calls are being missed — out of hours, abandoned, no agents available?
When a call is missed, does your team get notified instantly — or do they find out too late?
Our Competitive Edge
Automated missed call tracking
Call flow
Missed call reason
Standard Features
Call filtering
Missed call notification
Call Widget
Voicemail
Callback request
Coming Soon
Automatic missed call follow-up
Problem
Long waits and wrong transfers don't just frustrate customers — they send them to your competitors.
How long does a customer wait on average before reaching the right person?
How many customers hang up before anyone picks up?
When a customer calls back, do they have to explain their situation all over again to a different person?
Is there a customer who always asks for the same agent — but sometimes ends up with someone who knows nothing about them?
Our Competitive Edge
Transfer to agent
Transfer to last speaker
Standard Features
Queue timeout
Coming Soon
Automatically prioritizing customers in the queue based on specific criteria
Problem
If your phone system only works at a desk, it's not a phone system — it's a leash.
When an employee works from home, can they still make and receive calls on their company number?
Can your receptionist transfer a call to someone working in the field?
If someone is traveling, do customers still reach them on the company line?
Do your remote employees call customers from their personal numbers?
Our Competitive Edge
Mobile App (iOS & Android)
Web phone
Employee internet quality monitoring
Standard Features
Cloud-based infrastructure
Supports IP phones such as Yealink, Cisco, Grandstream, etc.
Problem
CRM, help desk, live chat, call centre, SMS... each one is a separate tool, a separate login, a separate silo.
How many different tools does your team open to handle a single customer conversation?
Do you need livechat, customer service, sales management software in the future?
When a new agent joins, how many different systems do they need to learn?
How much time does your team spend copying information between tools every week?
Stop using 7 separate tools. Hipcall brings everything into one place — one login, one interface, one source of truth.
Do you have any questions?
Get in touch with our team