Your phone system
should work as
hard as you do.
Crystal-clear calls, intelligent routing, and local numbers in 50+ countries - all managed from a single dashboard. No equipment to install. No IT team required.
Why switch
A phone system built for growing teams
No hardware to manage, no calls to drop, no context to lose.
No Hardware. No Headaches.
Hipcall runs entirely in the cloud with multi-carrier infrastructure and 99.9% uptime. Your team makes HD calls from any laptop, phone, or tablet - office, home, or anywhere.
Every Conversation in Context
Every call is automatically logged alongside your CRM contacts, helpdesk tickets, and team notes. No switching tools - your team picks up right where the last conversation left off.
Scale in Minutes, Not Months
Add new users, assign phone numbers, and configure call flows from a single panel. Need a local number in a new country? Pick the country, choose the number, go live.
Features
Everything your business phone system needs
Extensions
Assign short dial codes to every destination
Conference Calling
Host multi-party audio calls from any device
Voicemail
Capture messages when agents are unavailable
Call Recording
Record every call for training and compliance
Call Recording Backup
Back up recordings to your own storage
Call Detail Records (CDR)
Search and analyse your complete call history
Business Hours
Route calls differently inside and outside hours
Concurrent Calls
Handle unlimited simultaneous calls without caps
Hold Music
Customise what callers hear while waiting
Denylist
Block unwanted callers from reaching your team
Interactive Voice Response (IVR)
Guide callers to the right person instantly
Smart Call Routing
Route calls using intelligent, data-driven rules
Call Forwarding
Redirect calls when agents are unavailable
Return Call Routing
Connect returning callers to their last agent
Contact-Based Routing
Route calls based on the caller's contact record
Call Queuing
Distribute calls to the best available agent
Ring Groups
Ring your whole team simultaneously or sequentially
Ring Together (Paired Extensions)
Pair extensions so they ring simultaneously
Call Pickup with Code
Pick up ringing calls on other extensions remotely
Multiple Greeting Announcements
Switch greetings for campaigns or seasons instantly
Text-to-Speech (TTS) for Announcements
Generate professional voice prompts without recording
Queue Position and Wait Time Announcement
Keep callers informed of their queue position
Multi-Language Announcement Support
Serve international callers in their own language
Outbound Call Announcement
Brief agents with context before each call
Missed Call Notifications
Get instant alerts for every unanswered call
SMS Module
Send and receive texts alongside your calls
International Numbers
Establish a local presence in any country
Local and Global Numbers
Get local numbers to build trust in any market
Inter-Branch Free Calls
Call between offices for free on one system
Per-Extension Outbound Caller ID
Set a different caller ID per extension
FCT - GSM Integration
Connect GSM lines to your cloud phone system
Auto Callback
Let callers request a callback instead of waiting
Missed Call Return Tracking
Track which missed calls have been returned
Trusted by 3,000+ companies
3,207+
Companies worldwide
50+
Countries supported
99.9%
Uptime guarantee
15min
Average setup time
Use Cases
Built for how your team works
Sales Teams
Call prospects using local numbers that get answered. Every call logs to the CRM automatically. Managers listen in for coaching. Missed calls trigger follow-up tasks.
Support Teams
IVR routes to the right department. Agents see the full ticket history before saying hello. Recordings help with quality reviews. Voicemails create tickets automatically.
Distributed Teams
London, Istanbul, Toronto - everyone uses the same phone system, the same numbers, the same call flows. It doesn't matter where they are.
Platform
More than a phone system
Your business phone system works alongside six other products on the Hipcall platform. One login. Every customer conversation in one place.
Call Center Software
Queues, monitoring, wallboards, and analytics.
Business SMS
Two-way texting with templates and automation.
WhatsApp Business
Manage WhatsApp alongside calls and tickets.
Live Chat
Website chat with agent routing and canned responses.
Sales Management
Pipeline tracking and automated follow-ups.
Customer Service
Ticketing, knowledge base, and SLA management.
Your Business Deserves a Phone
System That Just Works
No contracts. No hardware. No surprises. Start your free 14-day trial and see why 3,207+ companies run their calls on Hipcall.