Delivering conversations
that keep your fleet moving.
Hipcall gives logistics companies a cloud phone system built for fleet dispatch, shipment tracking, and warehouse coordination - with every route tracked and every call recorded.
Vertrouwd door meer dan 3.000 bedrijven
Waarom Hipcall
Built for logistics operations
From fleet dispatch to last-mile delivery, every call matters in logistics. Hipcall ensures your teams stay connected and every critical communication is captured.
Fleet Dispatch
Dispatch drivers with smart call routing, track every pickup and delivery call, and keep your fleet connected to dispatch centres regardless of location.
Warehouse Operations
Coordinate inbound and outbound shipments across multiple facilities. Conference bridges connect warehouse managers, dispatch, and carriers instantly during peak operations.
Customer Updates
Handle delivery enquiries, shipment tracking, and schedule changes. IVR menus let customers check delivery status and report issues without waiting on hold.
Toepassingen
One platform, every department
Driver Coordination
Route driver calls to dispatch instantly. Smart routing connects callers to the right team, call recording tracks every instruction, and missed call alerts ensure no pickup goes unassigned.
Delivery Tracking
Handle shipment tracking enquiries, delivery confirmations, and ETA updates. IVR menus let customers check shipment status and business hours routing manages after-hours calls.
Warehouse Management
Dedicated warehouse lines with smart routing. Call queuing handles peak-season surges, conference calling coordinates cross-dock operations, and every call is recorded for compliance.
Functies
Features logistics companies rely on
Every feature is built to handle the speed, coordination, and multi-site demands of logistics operations.
Gespreksopname
Record every dispatch call and delivery update for compliance, dispute resolution, and driver training.
IVR Menus
Let callers track shipments, reach dispatch, or report delivery issues instantly - no hold queues during peak seasons.
Slimme gespreksroutering
Route driver calls to dispatch, customer queries to support, and warehouse requests to operations automatically.
Gesprekswachtrij
Handle peak-season surges and delivery day spikes without dropping a single driver or customer call.
Doorschakelen
Forward calls to drivers on the road, ensuring your fleet stays connected regardless of route or location.
Voicemail
Capture after-hours delivery updates and pickup requests so your team can prioritise routes at first light.
Conferentiegesprekken
Coordinate multi-team responses during shipment delays with instant bridges between drivers, warehouses, and dispatch.
Missed Call Alerts
Every missed call could be a delayed shipment. Get instant notifications so critical deliveries never go unaddressed.
3,207+
Bedrijven wereldwijd
50+
Ondersteunde landen
99.9%
Uptimegarantie
15min
Gemiddelde installatietijd
Platform
Meer dan een telefoonsysteem
Your energy phone system works alongside six other products on the Hipcall platform. One login. Every customer conversation in one place.
Zakelijk telefoonsysteem
HD calls, IVR, and local numbers in 50+ countries.
Callcentersoftware
Wachtrijen, monitoring, wallboards en analyses.
Zakelijke sms
Tweerichtingsberichten met sjablonen en automatisering.
WhatsApp Business
Beheer WhatsApp naast gesprekken en tickets.
Livechatsoftware
Websitechat met agentroutering en standaardantwoorden.
Klantenservice
Ticketing, kennisbank en SLA-beheer.
Your supply chain deserves
seamless communication
No contracts. No hardware. No surprises. Start your free 14-day trial and see how Hipcall keeps your logistics operations connected.