Connecting every line
from floor to supply chain.
Hipcall gives manufacturing companies a cloud phone system built for production coordination, supplier management, and quality assurance - with every call tracked and every conversation recorded.
Vertrouwd door meer dan 3.000 bedrijven
Waarom Hipcall
Built for manufacturing operations
From production floors to supplier networks, every call matters in manufacturing. Hipcall ensures your teams stay connected and every critical communication is captured.
Production Floor Communication
Connect floor supervisors, line operators, and maintenance teams with smart call routing. Track every production call and keep shifts coordinated across multiple plant locations.
Supplier Coordination
Manage vendor calls, procurement negotiations, and delivery scheduling. Call recording captures every agreement and smart routing connects suppliers to the right department instantly.
Quality Assurance
Dedicated lines for quality reports, defect escalations, and compliance calls. Conference bridges connect QA teams, engineers, and management instantly during critical quality events.
Toepassingen
One platform, every department
Production Scheduling
Route scheduling requests to the right production manager. Smart routing connects callers to planning teams, call recording tracks every work order, and missed call alerts ensure no shift change goes uncoordinated.
Supply Chain Management
Handle vendor enquiries, material delivery updates, and purchase order confirmations. IVR menus let suppliers check order status and business hours routing manages after-hours calls.
Quality Control
Dedicated quality lines with priority routing. Call queuing handles inspection surges, conference calling coordinates cross-department responses, and every call is recorded for compliance.
Functies
Features manufacturers rely on
Every feature is built to handle the coordination, compliance, and multi-site demands of manufacturing operations.
Gespreksopname
Record every production call, supplier negotiation, and quality report for compliance audits and continuous improvement.
IVR Menus
Let callers reach production scheduling, procurement, or quality control instantly - no delays during shift changes.
Slimme gespreksroutering
Route supplier calls to procurement, safety reports to floor managers, and delivery queries to logistics automatically.
Gesprekswachtrij
Handle peak order volumes and shift-change surges without dropping a single supplier or customer call.
Doorschakelen
Forward calls to floor supervisors on the production line, ensuring teams stay connected across multiple plant locations.
Voicemail
Capture after-hours supplier messages and urgent maintenance requests so your team can prioritise responses at shift start.
Conferentiegesprekken
Coordinate multi-department responses during production issues with instant bridges between floor teams, engineering, and management.
Missed Call Alerts
Every missed call could be a critical supplier update. Get instant notifications so production schedules stay on track.
3,207+
Bedrijven wereldwijd
50+
Ondersteunde landen
99.9%
Uptimegarantie
15min
Gemiddelde installatietijd
Platform
Meer dan een telefoonsysteem
Your energy phone system works alongside six other products on the Hipcall platform. One login. Every customer conversation in one place.
Zakelijk telefoonsysteem
HD calls, IVR, and local numbers in 50+ countries.
Callcentersoftware
Wachtrijen, monitoring, wallboards en analyses.
Zakelijke sms
Tweerichtingsberichten met sjablonen en automatisering.
WhatsApp Business
Beheer WhatsApp naast gesprekken en tickets.
Livechatsoftware
Websitechat met agentroutering en standaardantwoorden.
Klantenservice
Ticketing, kennisbank en SLA-beheer.
Your factory floor deserves
seamless communication
No contracts. No hardware. No surprises. Start your free 14-day trial and see how Hipcall keeps your manufacturing operations connected.