Every client call handled
with confidence and clarity.
Hipcall gives CPA firms, bookkeepers, and accounting practices a cloud phone system built for client consultations, tax season surges, and multi-department routing - with every call tracked and recorded.
Trusted by 3,000+ companies
Why Hipcall
Built for accounting practices
From client consultations to tax season surges, every call matters in accounting. Hipcall ensures your team stays responsive and every client conversation is captured.
Client Management
Route client calls to their dedicated accountant, record consultations for reference, and ensure every enquiry reaches the right department without delays.
Tax Season Readiness
Handle filing-season call spikes with call queuing and IVR menus. Clients reach the right team instantly, and no call is dropped during your busiest months.
Regulatory Compliance
Record and archive every client call for audit trails and regulatory requirements. Maintain clear documentation of advisory conversations and financial discussions.
Use Cases
One platform, every department
Client Consultations
Route advisory calls to the assigned accountant. Smart routing connects clients to the right specialist, call recording captures every detail, and missed call alerts ensure no client goes unanswered.
Tax Filing Support
Handle tax return queries, document requests, and filing deadline questions. IVR menus let clients check status updates and business hours routing manages after-hours calls.
Audit Coordination
Coordinate audit engagements with multi-party conference calls. Connect auditors, clients, and regulatory bodies seamlessly, with every conversation recorded for compliance documentation.
Features
Features accounting firms rely on
Every feature is built to handle the client volume, compliance requirements, and seasonal demands of accounting practices.
Call Recording
Record every client consultation for compliance documentation, dispute resolution, and quality assurance across your practice.
IVR Menus
Let callers reach tax, audit, or bookkeeping departments instantly - no receptionist needed during busy filing seasons.
Smart Call Routing
Route calls to the right accountant based on client type, service area, or urgency - automatically and without delays.
Call Queuing
Handle tax season call surges without dropping a single client call during your busiest filing deadlines.
Call Forwarding
Forward calls to accountants working remotely or on client visits, keeping your team reachable wherever they are.
Voicemail
Capture after-hours client messages so your team can prioritise callbacks and never miss a time-sensitive request.
Conference Calling
Coordinate multi-party calls between clients, tax authorities, and your advisory team for efficient case resolution.
Missed Call Alerts
Every missed call could be a deadline-critical request. Get instant notifications so no client enquiry goes unanswered.
3,207+
Companies worldwide
50+
Countries supported
99.9%
Uptime guarantee
15min
Average setup time
Platform
More than a phone system
Your energy phone system works alongside six other products on the Hipcall platform. One login. Every customer conversation in one place.
Business Phone System
HD calls, IVR, and local numbers in 50+ countries.
Call Center Software
Queues, monitoring, wallboards, and analytics.
Business SMS
Two-way texting with templates and automation.
WhatsApp Business
Manage WhatsApp alongside calls and tickets.
Live Chat Software
Website chat with agent routing and canned responses.
Customer Service
Ticketing, knowledge base, and SLA management.
Your practice deserves
seamless client communication
No contracts. No hardware. No surprises. Start your free 14-day trial and see how Hipcall keeps your accounting practice connected.