Developer Tools
Build on Hipcall
Extend your phone system with powerful APIs, webhooks, and developer tools. Connect Hipcall to your own systems and build workflows tailored to your business.
# call_hangup webhook
@app.route('/webhook')
def receive():
data = request.json
if data['event'] == \
'call_hangup':
save_cdr(data)
return "ok", 200
Integration Use Cases
Real-world examples showing how to combine Hipcall developer tools to solve business problems.
Hipcall API Key and Your First Request
Create, store and revoke a Hipcall API key, then verify the correct endpoint and token format by measuring 401 and 200 responses with curl.
Pagination, Search, Sorting and Filtering in the Hipcall API
Pagination with limit/offset, q search, sort ordering and bracket filters in the Hipcall API, with measured notes on boundary values and error responses.
Sync your CRM companies to Hipcall using external_id
Use the Hipcall REST API and the external_id field to create, look up, and update companies in lockstep with your own CRM — no mapping table required.
Authenticate Callers with PIN Verification
Learn how to authenticate callers by phone number and PIN, then route them to different extensions based on the result.
Place Calls by Order Number Without Seeing the Customer's Phone Number
Learn how to let couriers call customers using only an order code, without ever accessing their phone number.
Route Incoming Calls Automatically Based on CRM Data
Learn how to look up callers in your CRM and route them to the right team automatically, before the call is even answered.
Show Caller Name, Company, and Balance on the Insight Card
Display caller name, company, and balance on the agent's screen the moment a call connects, using Webhooks and the Insight Card API.
Store Call Records and Recordings in Your Own System Using Webhooks
Learn how to store call records and automatically download recordings into your own system the moment a call ends.
Tools & APIs
Six ways to extend and integrate Hipcall into your systems.
REST API
Access your Hipcall data programmatically. Manage extensions, initiate calls, retrieve call records, and more via a RESTful HTTP API with OAuth 2.0 and API key authentication.
Webhooks
Receive real-time HTTP notifications for 13+ event types — incoming calls, answered calls, hangups, voicemails, and more. Push call data into any system instantly.
Web Service-Based Smart IVRs
Route incoming calls dynamically using your own business logic. Hipcall calls your web service at ring time and routes the call based on your JSON response.
Quick Call
Trigger outbound calls programmatically. Initiate a call from an agent's extension to any number via a single API request — great for click-to-call integrations.
External Management
Manage your Hipcall account from external systems. Provision users, update call flows, and control settings without logging into the dashboard.
Insight Card
Display real-time caller context on the agent's screen the moment a call connects. Push any data — name, company, account balance — from your CRM or ERP via API.
Start Building
Explore the API documentation or start a free trial to get your API key.