Delivering conversations
that keep your fleet moving.
Hipcall gives logistics companies a cloud phone system built for fleet dispatch, shipment tracking, and warehouse coordination - with every route tracked and every call recorded.
Trusted by 3,000+ companies
Why Hipcall
Built for logistics operations
From fleet dispatch to last-mile delivery, every call matters in logistics. Hipcall ensures your teams stay connected and every critical communication is captured.
Fleet Dispatch
Dispatch drivers with smart call routing, track every pickup and delivery call, and keep your fleet connected to dispatch centres regardless of location.
Warehouse Operations
Coordinate inbound and outbound shipments across multiple facilities. Conference bridges connect warehouse managers, dispatch, and carriers instantly during peak operations.
Customer Updates
Handle delivery enquiries, shipment tracking, and schedule changes. IVR menus let customers check delivery status and report issues without waiting on hold.
Use Cases
One platform, every department
Driver Coordination
Route driver calls to dispatch instantly. Smart routing connects callers to the right team, call recording tracks every instruction, and missed call alerts ensure no pickup goes unassigned.
Delivery Tracking
Handle shipment tracking enquiries, delivery confirmations, and ETA updates. IVR menus let customers check shipment status and business hours routing manages after-hours calls.
Warehouse Management
Dedicated warehouse lines with smart routing. Call queuing handles peak-season surges, conference calling coordinates cross-dock operations, and every call is recorded for compliance.
Features
Features logistics companies rely on
Every feature is built to handle the speed, coordination, and multi-site demands of logistics operations.
Call Recording
Record every dispatch call and delivery update for compliance, dispute resolution, and driver training.
IVR Menus
Let callers track shipments, reach dispatch, or report delivery issues instantly - no hold queues during peak seasons.
Smart Call Routing
Route driver calls to dispatch, customer queries to support, and warehouse requests to operations automatically.
Call Queuing
Handle peak-season surges and delivery day spikes without dropping a single driver or customer call.
Call Forwarding
Forward calls to drivers on the road, ensuring your fleet stays connected regardless of route or location.
Voicemail
Capture after-hours delivery updates and pickup requests so your team can prioritise routes at first light.
Conference Calling
Coordinate multi-team responses during shipment delays with instant bridges between drivers, warehouses, and dispatch.
Missed Call Alerts
Every missed call could be a delayed shipment. Get instant notifications so critical deliveries never go unaddressed.
3,207+
Companies worldwide
50+
Countries supported
99.9%
Uptime guarantee
15min
Average setup time
Platform
More than a phone system
Your energy phone system works alongside six other products on the Hipcall platform. One login. Every customer conversation in one place.
Business Phone System
HD calls, IVR, and local numbers in 50+ countries.
Call Center Software
Queues, monitoring, wallboards, and analytics.
Business SMS
Two-way texting with templates and automation.
WhatsApp Business
Manage WhatsApp alongside calls and tickets.
Live Chat Software
Website chat with agent routing and canned responses.
Customer Service
Ticketing, knowledge base, and SLA management.
Your supply chain deserves
seamless communication
No contracts. No hardware. No surprises. Start your free 14-day trial and see how Hipcall keeps your logistics operations connected.