Every great story starts
with a clear connection.
Hipcall gives media companies and creative agencies a cloud phone system built for client management, production coordination, and talent scheduling - with every brief tracked and every call recorded.
Trusted by 3,000+ companies
Why Hipcall
Built for media operations
From client briefs to production deadlines, every call matters in media. Hipcall ensures your teams stay connected and every critical communication is captured.
Client Management
Route every client to their dedicated account manager with smart call routing, record briefs and approvals, and keep stakeholders connected across every project.
Production Coordination
Coordinate shoots, edits, and deliverables across distributed teams. Conference bridges connect producers, directors, and editors instantly during tight deadlines.
Creative Collaboration
Keep creative teams aligned with seamless communication. Record feedback calls, forward urgent requests to art directors, and ensure no creative revision goes unheard.
Use Cases
One platform, every department
Client Communications
Route client calls to dedicated account managers. Smart routing connects callers to the right team, call recording captures every brief, and missed call alerts ensure no client goes unanswered.
Production Scheduling
Coordinate shoot schedules, studio bookings, and edit sessions. Call forwarding reaches producers on location, IVR menus route scheduling queries, and voicemail captures after-hours changes.
Talent Coordination
Manage talent bookings, availability checks, and casting calls. Conference calling coordinates multi-party discussions, call queuing handles audition surges, and every call is recorded for reference.
Features
Features media companies rely on
Every feature is built to handle the fast pace, client demands, and multi-project reality of media operations.
Call Recording
Record every client brief, feedback session, and approval call for accurate creative direction and dispute resolution.
IVR Menus
Let callers reach the right department instantly - press 1 for new enquiries, 2 for active projects, 3 for billing.
Smart Call Routing
Route client calls to their dedicated account manager, production queries to coordinators, and new leads to the sales team automatically.
Call Queuing
Handle high call volumes during campaign launches and press events without dropping a single client or journalist call.
Call Forwarding
Forward calls to team members on location, at events, or working remotely - ensuring talent and clients always reach the right person.
Voicemail
Capture after-hours client requests and talent enquiries so your team can follow up first thing the next morning.
Conference Calling
Coordinate multi-team creative reviews with instant conference bridges between producers, directors, and client stakeholders.
Missed Call Alerts
Every missed call could be a new brief or urgent client revision. Get instant notifications so no opportunity slips through.
3,207+
Companies worldwide
50+
Countries supported
99.9%
Uptime guarantee
15min
Average setup time
Platform
More than a phone system
Your energy phone system works alongside six other products on the Hipcall platform. One login. Every customer conversation in one place.
Business Phone System
HD calls, IVR, and local numbers in 50+ countries.
Call Center Software
Queues, monitoring, wallboards, and analytics.
Business SMS
Two-way texting with templates and automation.
WhatsApp Business
Manage WhatsApp alongside calls and tickets.
Live Chat Software
Website chat with agent routing and canned responses.
Customer Service
Ticketing, knowledge base, and SLA management.
Your stories deserve
seamless communication
No contracts. No hardware. No surprises. Start your free 14-day trial and see how Hipcall keeps your media operations connected.