Connecting every mile
from dispatch to delivery.
Hipcall gives transport companies a cloud phone system built for fleet dispatch, driver coordination, and customer service - with every route tracked and every call recorded.
Trusted by 3,000+ companies
Why Hipcall
Built for transport operations
From fleet dispatch to last-mile delivery, every call matters in transportation. Hipcall ensures your teams stay connected and every critical communication is captured.
Fleet Management
Dispatch vehicles with smart call routing, track every service call, and keep drivers connected to dispatch centres regardless of location or route.
Driver Communication
Keep drivers connected with call forwarding to mobile devices. Conference bridges coordinate multi-driver responses, and every call is logged for safety records.
Customer Service
Handle shipment enquiries, delivery updates, and booking changes. IVR menus let customers track packages and report issues without waiting on hold.
Use Cases
One platform, every department
Dispatch Operations
Route service requests to the nearest available vehicle. Smart routing connects callers to dispatch, call recording tracks every work order, and missed call alerts ensure no job goes unassigned.
Route Coordination
Coordinate route changes and schedule adjustments in real time. Conference calling connects drivers, dispatchers, and logistics managers to resolve disruptions fast.
Passenger & Client Support
Dedicated support lines with smart routing for bookings, delivery tracking, and service enquiries. Call queuing handles peak volumes, and IVR menus let clients self-serve.
Features
Features transport companies rely on
Every feature is built to handle the speed, coordination, and multi-route demands of transportation operations.
Call Recording
Record every dispatch call and driver check-in for compliance, safety reviews, and dispute resolution.
IVR Menus
Let callers track shipments, reach dispatch, or report delays instantly - keeping operations moving without hold queues.
Smart Call Routing
Route driver calls to dispatch, customer queries to support, and urgent requests to fleet managers automatically.
Call Queuing
Handle peak-hour call surges from drivers and customers without dropping a single call during rush periods.
Call Forwarding
Forward calls to drivers on the road, ensuring your team stays connected no matter where the route takes them.
Voicemail
Capture after-hours delivery requests and route changes so your team can action them at the start of the next shift.
Conference Calling
Coordinate multi-team responses during service disruptions with instant bridges between dispatch, drivers, and management.
Missed Call Alerts
Every missed call could be a delayed shipment or stranded driver. Get instant notifications so nothing falls through the cracks.
3,207+
Companies worldwide
50+
Countries supported
99.9%
Uptime guarantee
15min
Average setup time
Platform
More than a phone system
Your energy phone system works alongside six other products on the Hipcall platform. One login. Every customer conversation in one place.
Business Phone System
HD calls, IVR, and local numbers in 50+ countries.
Call Center Software
Queues, monitoring, wallboards, and analytics.
Business SMS
Two-way texting with templates and automation.
WhatsApp Business
Manage WhatsApp alongside calls and tickets.
Live Chat Software
Website chat with agent routing and canned responses.
Customer Service
Ticketing, knowledge base, and SLA management.
Your fleet deserves
seamless communication
No contracts. No hardware. No surprises. Start your free 14-day trial and see how Hipcall keeps your transport operations connected.