Education starts with
a connection.
Hipcall gives schools and universities a cloud phone system built for admissions enquiries, parent communications, and campus coordination - with every call tracked and every department connected.
Trusted by 3,000+ companies
Why Hipcall
Built for modern campuses
From admissions offices to lecture halls, every call shapes a student's experience. Hipcall ensures your teams stay connected and every enquiry gets the attention it deserves.
Admissions & Enrolment
Capture every prospective student enquiry with smart routing, track which campaigns drive applications, and ensure no parent call goes unanswered during enrolment season.
Student Support
Handle student welfare calls, counselling appointments, and accommodation queries. IVR menus let students access the right support team without waiting on hold.
Campus Operations
Coordinate facilities, security, and administrative teams across campus. Route maintenance requests and emergency calls to the right department instantly.
Use Cases
One platform, every department
Admissions Office
Every inbound call is a potential enrolment. Smart routing connects callers to available counsellors, missed call alerts ensure rapid follow-up, and call analytics help optimise open day campaigns.
Student Services
Manage counselling appointments, financial aid queries, and accommodation requests. Business hours routing ensures after-hours calls go to voicemail with clear instructions.
Administrative Office
Handle registration, transcripts, and general enquiries on dedicated lines. Call queuing manages busy periods and analytics reveal peak call times across the academic year.
Features
Features campuses rely on
Every feature is built to handle the volume, diversity, and multi-department demands of educational institutions.
IVR Menus
Let callers select Admissions, Student Services, or Faculty instantly - route parents and students without front desk bottlenecks.
Multi-Language Announcements
Welcome international students and parents in their native language with automated greetings and announcements in multiple languages.
Smart Call Routing
Route calls based on caller history - returning parents reach their student advisor, prospective students go straight to admissions counsellors.
Call Queuing
Handle enrolment season and results day call surges without dropping a single enquiry from anxious parents or students.
Business Hours
Set term-time and holiday hours separately. After-hours calls route to voicemail or an on-call administrator with clear instructions.
Voicemail
Capture messages from parents and students outside office hours. Get transcriptions delivered to email so nothing is missed.
Conference Calling
Host parent-teacher conferences, staff meetings, and multi-campus coordination calls with crystal-clear audio and easy scheduling.
Contact-Based Routing
Recognise returning callers automatically and connect them to their assigned counsellor, department head, or student support officer.
3,207+
Companies worldwide
50+
Countries supported
99.9%
Uptime guarantee
15min
Average setup time
Platform
More than a phone system
Your education phone system works alongside six other products on the Hipcall platform. One login. Every campus conversation in one place.
Business Phone System
HD calls, IVR, and local numbers in 50+ countries.
Call Center Software
Queues, monitoring, wallboards, and analytics.
Business SMS
Two-way texting with templates and automation.
WhatsApp Business
Manage WhatsApp alongside calls and tickets.
Live Chat Software
Website chat with agent routing and canned responses.
Customer Service
Ticketing, knowledge base, and SLA management.
Your students deserve
better communication
No contracts. No hardware. No surprises. Start your free 14-day trial and see how Hipcall connects your campus.