Phone System Feature
The first thing
callers hear,
in your voice.
Upload recordings or create them with AI voices in many languages, set hold music per number and per team, and greet known callers by name.
-
Main number
hold music: Calm piano
-
Support team
hold music: Brand jingle
Why it matters
No studio needed
Type the text, pick a voice and a language, and create the greeting with AI voices. Pay as you go with credits.
Or use your own recording
Upload an MP3 from your studio or your phone.
Music where it belongs
Each number has its own hold music and ring tone; each team has its own hold music and intro.
Known callers hear their name
The personalised welcome app greets callers by the name in your contacts.
How It Works
Set up in four steps
- 1
Write or upload
Create the audio with AI voices or upload an MP3.
- 2
Use it as a greeting
Turn it into a menu with keys, or a simple message before a team.
- 3
Set hold music
Choose music per number and per team.
- 4
Add the personal touch
Write a welcome with the caller's first name and a separate text for unknown callers.
Use Cases
Seasonal message
A shop updates its greeting before a holiday sale in a few minutes, without booking a voice artist.
Two languages, two numbers
A company gives its UK and Turkish numbers their own greetings in each language.
Regulars feel recognised
A dental practice greets every registered patient by first name before connecting them to reception.
FAQ
Frequently asked questions
Many languages, including English and Turkish; you choose the voice and language for each greeting.
MP3.
Yes. Write any text around the caller's name, up to 500 characters.
Yes. Upload or generate the new audio and it is used on the next call.
Related features
IVR
Keypad menus with direct extension dialling
Learn moreSmart Call Routing
By account owner, last agent, or skills by tag
Learn moreCall Queues
Five ring strategies and callback requests
Learn moreBusiness Phone System
Numbers, IVR, smart routing by caller, queues, recording, and SIP.
Learn more